Want to increase your sales on your website? 10 years ago we used a normal phone which has a button for communication purposes. These days most people are using mobile phones in India. As a web development company in Chennai, we solved many problems for business people to reach their customers online. When you complete this article it will help you to decide what type of chatbot is useful for your business.
1) Button focused Chatbot
In the olden days, we used mobile phones which had buttons for voice calling and messaging purposes. If we want to ask any questions about the product or service from brands. They used an Interactive voice response (IVR) System for solving customer problems. Nowadays It was transferred to chatbot which will show our website menus as option tour customers. If a customer chooses any of the menus in chat, we will set a response for those menus. It is called button focused chatbot. Once you get 100 or 1000 visitors to your website on a daily basis you can make a decision to choose a button-focused chatbot.
2) Keyword Recognition focused Chatbot
I visited a supermarket that has more variety of grocery products. I asked one salesperson where potatoes are for sale. He guided me to which row and rack stored vegetables. Here “potato” is a word that recognizes the human and replies relevant to that rack. When it comes to the computer, it recognizes the keyword and replies to the relevant webpage link to your customer. Once your website gets 100 to 1000 returning visitors to your website on a daily basis you can make a decision to keyword recognition-focused chatbot.
3) Conversion focused Chatbot
One month ago I bought groceries for my home with my wife’s grocery list in a nearby grocery shop. This month, I went to the same shop to buy groceries and used the same grocery list. Finally, it saved more time to get my groceries home. When it comes to the website, you need to ask the question “Can I repeat your old order which you made for the previous month? “. If they replied “yes”, We can proceed with your order for the existing customer. Once your website gets 100 to 1000 conversion which means sales of your products or service to your website on a daily basis you can make the decision to Conversion focused Chatbot.
I hope you have understood the different types of chatbots for business. Now you can make a decision about which type of Chatbot suits your business. We explained the different situations of chatbot based on our research. Finally, If you are interested in sharing your example, you can feel free to ask your example and doubts about our social media.